Vakooba

Terms and Conditions

Welcome to our website (https://indextechnologies.in/vc/)! These Terms and Conditions govern your use of our website and the purchase of aluminum, silver, and copper sheets from our platform. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. General Terms

1.1. By using our website, you confirm that you are at least 18 years old or have parental consent to use this platform. 1.2. We reserve the right to update these terms at any time without prior notice. Continued use of our website after changes constitutes acceptance of the revised terms. 1.3. We are committed to providing accurate product information but do not guarantee that descriptions, pricing, or other content are error-free. In case of inaccuracies, we reserve the right to correct them.

2. Product Orders and Pricing

2.1. All prices listed on our website are in INR (Indian Rupees) unless otherwise stated. 2.2. We reserve the right to modify prices at any time without prior notice. However, the price displayed at the time of purchase will be honored for that order. 2.3. Orders are subject to availability, and we reserve the right to cancel any order if the product is out of stock. 2.4. Upon successful payment, you will receive an order confirmation email. This does not constitute acceptance of the order. We may request additional information for verification.

3. Payment Terms

3.1. We accept payments through Razorpay and other available payment methods listed on our website. 3.2. All transactions are securely processed, and we do not store sensitive payment details. 3.3. If a payment is unsuccessful, your order will not be processed. You may retry the payment or choose another method.

4. Shipping and Delivery

4.1. We process orders within 2-5 business days, excluding weekends and holidays. 4.2. Shipping times vary based on location and courier availability. 4.3. We are not responsible for delays caused by third-party logistics providers. 4.4. Once the order is shipped, a tracking number will be provided for your convenience.

5. Return, Refund, and Cancellation Policy

5.1. Please refer to our Refund Policy page for details on returns, refunds, and order cancellations. 5.2. Custom-cut sheets and bulk orders are non-refundable unless defective.

6. Intellectual Property

6.1. All content, including text, images, logos, and product descriptions, is the property of our company and is protected under copyright laws. 6.2. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Limitation of Liability

7.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. 7.2. Our liability is limited to the total amount paid for the product in question.

8. Privacy Policy

8.1. Your personal information is handled per our Privacy Policy, which outlines data collection, usage, and protection practices.

9. Governing Law

9.1. These terms are governed by and construed in accordance with the laws of India. 9.2. Any disputes shall be resolved exclusively in the courts of [Your Jurisdiction].

10. Contact Information

For any queries, please contact us at:

  • Email: info@vc.com
  • Phone: 1234567891