faq

Category 1: Product Quality & Technical Specs

• Q: What is the purity level of Vakooba copper products?

  • A: All our copper products are manufactured using 99% to 99.9% pure electrolytic grade copper. This ensures maximum electrical and thermal conductivity, making them ideal for high-stakes industrial and laboratory use.

     

• Q: Are your copper plates “copper-bonded” or “pure copper”?

  • A: We offer both. Our professional range includes Pure Copper Plates for maximum performance and Copper Bonded Plates for a cost-effective alternative that still provides excellent corrosion resistance and grounding.

• Q: Do you provide custom sizes for copper sheets and plates?

  • A: Yes. While we list standard sizes (like 300mm x 300mm) on our website, we can provide custom cutting services for bulk orders. Please contact our support team with your specific dimensions.

Category 2: Applications & Usage

• Q: Can I use Vakooba copper sheets for Vastu or spiritual purposes?

  • A: Absolutely. Because of the high purity of our metal, our copper sheets and strips are widely used for Vastu corrections, pyramid making, and other traditional practices that require “Shuddha” (pure) copper.

• Q: Is your bare copper wire suitable for jewelry making?

  • A: Yes, our bare copper wires are soft/medium-tempered and highly ductile, making them perfect for wire-wrapping, jewelry design, and high-end DIY craft projects.

• Q: Are these products suitable for chemical laboratory experiments?

  • A: Yes. Our 99.9% pure copper strips and sheets are frequently used in schools, universities, and research labs for electrolysis and conductivity experiments.

Category 3: Shipping & Orders

• Q: How long does delivery take within India?

  • A: We typically process orders within 24–48 hours. Delivery usually takes 3–7 business days depending on your location. Major cities like Mumbai, Delhi, and Bangalore often receive orders faster.

• Q: Do you offer bulk pricing for industrial projects or contractors?

  • A: Yes. We specialize in B2B supplies. If you are a contractor or business owner looking for bulk quantities of earthing plates or wires, please email us for a customized wholesale quote.

• Q: How can I track my order?

  • A: Once your order is shipped, you will receive an email and SMS with a tracking link from our courier partners (e.g., Delhivery, BlueDart, or Ecom Express).

Category 4: Returns & Safety

• Q: What is your return policy?

  • A: We offer a 7-day return policy for products that are unused and in their original packaging. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery for a free replacement.

• Q: Does copper tarnish over time?

  • A: Yes, pure copper naturally develops a “patina” (darkening) when exposed to air and moisture. This is a sign of purity and does not affect the electrical conductivity of the metal. If you prefer a shiny finish, it can be easily cleaned with a copper polish or a mix of lemon and salt.